Q: What is home healthcare?
A: Home healthcare consists of services and supports provided to individuals so that they can remain in their homes living independent lives.
Q: What types of services are provided by Healing Touch Home Healthcare?
A: Healing Touch Home Healthcare offers a complete range of dedicated home healthcare services, meeting the needs of adults and children in the comfort of their own home. Services offered through Healing Touch Home Healthcare includes skilled nursing, home health aides, pediatric care, physical, occupational, speech and infusion therapy.
Q: Is the Healing Touch Home Healthcare Medicare certified?
A: Yes, Healing Touch Home Healthcare was Medicare certified on March 4th, 2005.
Q: Is the Healing Touch Home Healthcare Medicaid certified?
A: Yes, Healing Touch Home Healthcare was Medicaid certified on November 29th, 2004.
Q: Does the agency offer the specific services I need?
A: Healing Touch Home Healthcare offers a complete range of dedicated healthcare services, meeting the needs of adults and children in the comfort of their own home. Services offered through Healing Touch Home Healthcare includes skilled nursing, home health aides, pediatric care, physical, occupational, speech and infusion therapy. Make one call to our friendly office staff to find out details about the services offered.
Q: Does the agency offer the personal services I need like bathing, dressing, and help using the toilet?
A: Yes, our qualified and compassionate Home Health Aides can assist you with activities of daily living. Activities of daily living are activities related to personal care and include bathing or showering, dressing, getting in or out of bed or a chair, using the toilet, and eating.
Q: Does the agency offer the support services I need like help with laundry, cooking and shopping?
A: Yes, our qualified and compassionate Home Health Aides assist with Instrumental Activities of Daily Living. Instrumental activities of daily living are activities related to independent living and include preparing meals, shopping for groceries or personal items, performing light or heavy housework, and using a telephone.
Q: Does the agency have staff available to provide the type of care my doctor ordered and can start when I need them?
A: Yes, our professional and compassionate Registered Nurses can do a case opening assessment within 24-48 hours of receiving the case.
Q: Does the agency have staff available at night and weekends for emergencies?
A: Yes, we do have on-call staff available for those unpredictable emergencies.
Q: What do I do if I have questions or concerns about my home healthcare service?
A: You can contact Healing Touch Home Healthcare head office by calling (937) 610-5555 to discuss any concerns on safety and quality concerns. If your safety or quality concern has not been addressed to your satisfaction, or if you prefer, contact The Joint Commission at 1-800-994-6610 or send your complaints to ODH, PCSU 246 N. High Street, Columbus, Ohio, 43215.